White, John

Due Diligence on a Marketplace Seller Before Payment

Buying equipment from a marketplace carries a risk that buying from a manufacturer does not: the seller may be an entity about which very little is publicly established, and the equipment may be the only thing connecting the two parties. That does not make marketplace buying unsafe; it makes the buyer’s own checks the mechanism […]

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Knowledge

The Cross-Border Documentation Pack for a Used Device Shipment

A used device can be perfectly functional, correctly priced and booked onto a confirmed sailing, and still sit in a bonded warehouse for a month because one document in the set was produced by the wrong party, described the goods under the wrong classification, or referred to a configuration that no longer matches the equipment

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Knowledge

Service Contract Models: Per-Call, Per-Year and Uptime-Based

Service arrangements are usually chosen on price and reviewed after the first failure, which is the most expensive way to learn what an arrangement covers. The structures differ not in what they cost but in what they transfer: a per-call arrangement transfers nothing until it is used, a per-year arrangement transfers execution risk across a

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Knowledge

Single-Use Device Reprocessing: The Governance Questions Before Any Decision

Single-use reprocessing is a subject where the technical question is the easiest part. Whether a device can be cleaned, disinfected and validated is one matter; whether it may lawfully be reprocessed in a given market, by a given party, and used for a given purpose is another; and whether the organisation can demonstrate and sustain

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Knowledge

What a Certified Technician Claim Should Mean in a Medical Equipment Listing

The phrase certified technician does more work in a listing than the evidence behind it usually supports. Certification is not a single thing: it can mean manufacturer training on a specific platform, a qualification from a professional body, an internal competence assessment, or nothing more than a course attendance record. A buyer reading the phrase

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Knowledge

Identifying the Right Component: Reading a Medical Device Parts List

Ordering the wrong component on a capital medical device is not like ordering the wrong part for a domestic appliance. It costs a return, a delay and, in the worst case, a device that is returned to service with a component that does not match the configuration it was built to. Parts list errors are

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Knowledge

Writing a Used Medical Equipment Listing Buyers Can Trust

A listing is the only part of a used equipment transaction that a distant buyer can inspect before committing, which makes it the seller\’s most consequential document. A listing that describes a device accurately and states what is not known will attract serious buyers and survive the post-delivery conversation. A listing that uses general language

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Knowledge

Importing Used Medical Equipment: The Documentation Set Regulators Expect

Used equipment is imported every day, and the consignments that stall at the border are rarely the ones with unusual devices. They are the ones where the importer could not show what the goods were, who had owned them, or whether the device category was permitted to enter as pre-owned in the first place. Importing

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Knowledge
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